Come visit us at Level 2, 375 Charles Street, North Perth WA 6017
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What should I do if I have a complaint?
Contact us and tell us about your complaint. We will try and resolve your complaint quickly and fairly.
If your complaint is not satisfactorily resolved within seven (7) days, please contact us in writing via email or on (08) 9201 8000.
Grange Insurance is a member of the Australian Financial Complaints Authority (AFCA). If your complaint cannot be resolved by us to your satisfaction, you have the right to refer the matter to AFCA.
AFCA can be contacted at:
Postal Address: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC 3001